Indian government's digital push boosts Dell's India business

Dell Technologies' business in India has seen a major upswing, thanks largely to the Indian government's big digital push, according to an official of the company. Alok Ohrie, President and Managing Director, India Commercial of Dell EMC, said the company had to double its resources in the country to meet the demand of government business.

"The company is present from the edge to the data centre to the cloud. We have an end-to-end product line. Any improved citizen service would require all these technologies," Ohrie told IANS in an interview on the sidelines of Dell EMC World 2017 here.

The company is participating in various government projects like e-Passport Sewa and the Central Board of Direct Taxes tax collection portal built on the Dell Technologies platform. The upcoming Goods and Services Tax Network is also being built on the company's platform, he said. 

It is also actively participating with various state governments in their e-governance projects.

The company has India offices across nine cities -- Bengaluru, Delhi, Mumbai, Pune, Gurgaon, Chennai, Hyderabad, Kolkata and Ahmedabad. The manufacturing facility of the company is at Sriperumbudur, near Chennai. The company has over 3,000 commercial channel partners.  

Talking about the India business, Ohrie said, the company is banking on three areas -- customers embracing technology to bring in a competitive edge, various initiatives by the Indian government and the banking and financial sector's growth.

"The work pressure on IT infrastructure in the recent past has gone up significantly, especially in the BFSI (Banking, Financial Services and Insurance) sector following demonetisation," he added.The company's India operation is the company's third-largest, following the US and China markets. "India has a critical role to play in the global market," Ohrie said. In the last four years, the India operation's ranking has improved from ninth position.

Asked whether the company is planning another manufacturing facility in India, Ohrie said the current one's capacity is not yet fully utilised. It manufactures around three million units of personal computers, notebooks and servers every year.